Kinetic Foundation Boost Operations with Abler Platform

The foundation has grown rapidly and now has over 1200 members, over 40 coaches and 10 employees working across 15 sites.  Kinetic offers a number of programs aimed at promoting physical activity, developing life skills, and supporting academic achievement among young people facing socio-economic challenges. 

Due to the complexity of the operation and ambitious plans leading to rapid growth, the foundation was looking for a management platform that could streamline operations and enable scalability of services effectively.

Challenge

Before transitioning to Abler, Kinetic Foundation relied on Google Forms for registrations, requiring extensive data input due to reporting obligations. Communication predominantly occurred through WhatsApp, leading to administrative challenges. Despite its partial functionality, the previous system posed limitations in scheduling, data collection, and communication with stakeholders, hampering both growth and daily operations. The system's lack of scalability further hindered the club's expansion and limited the amount of programs Kinetic were able to offer.

Key features used by Kinetic

Efficient scheduling solution:  Oversee all activities and manage multiple teams across various locations

Instant communication between coaches and parents and players

Automated registration process

Marketing: faster camp bookings and outreach to contacts

Waitlist management: Ensure all camps are fully booked

Clear and easy to find activity information: Easy to access venue directions, and automatic updates on new activities

Analytics: To support reporting and funding process

Process

Abler and Kinetic worked closely together to ensure smooth implementation. The booking platform was embedded to the Kinetic homepage, ensuring professional appearance. From there, players and parents can easily register, fill in relevant information and from there, admins have a perfect overview of those registered. 

Furthermore, Abler customer success agents held various workshops, for coaches and admins alike, to ensure every role was utilising the system in accordance with each needs, a crucial  step in ensuring that everyone leverages the system to its full potential.

The Abler effect

Speaking to Harry Scowen, Partnerships and Impact Lead at the Foundation, it is clear that Abler has had considerable impact on the operation.

"Abler has helped massively with our data collection processes, from attendance records, to showing the amount of contact hours we’ve had with our young people - all the way to ensuring we are getting accurate ethnicity and IMD data to use in fundraising reports. The processes have been streamlined enormously and it is clear to see." says Harry.

"The registration process has changed drastically with Abler, and whilst there have been teething issues for both Kinetic staff and our young people, it has been clear that this process allows for easier tracking of our applicants throughout the year, with clear communication streams with Abler’s chat function" he adds.

"Communication is definitely more smooth. Our staff no longer have to save 100s of peoples numbers and use WhatsApp to communicate - the abler chat function has saved lots of time and is the best and safest way to communicate. Being able to call through the app has also been a huge help to our staff."

Looking ahead, Kinetic anticipates continued growth and success with Abler, solidifying their position as a leader in sports coaching and community development.